Last updated: 15th Sep 2026

DowSec Elec (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use and look after any personal information you provide when visiting our website at dowsecelec.co.uk.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

DowSec Elec is based at 74 New Court Way, Ormskirk, L39 2YT. You can contact us on 07730 281 615 or at dowsecelec@gmail.com.

For the purposes of UK data protection law, DowSec Elec is the data controller for the personal data collected through this website.

What Information We Collect

When you use our website, we may collect the following personal information:

– Your name, email address, telephone number and any other information you provide through our contact forms, quote request forms or enquiry forms.
– Details of any message or request you send us.
– Technical information such as your IP address, browser type, device and pages visited on the website.
– Cookies and analytics data (see Cookies section below).

How We Use Your Information

We use the information you provide to:

– Respond to your enquiry or request.
– Communicate with you about your query.
– Improve our website and the experience we offer visitors.
– Comply with any legal or regulatory obligations.

We rely on your consent, our legitimate interests in responding to enquiries, and, where relevant, our legal obligations as the lawful bases for processing your data.

We will not use your personal data for marketing purposes unless you have given us clear consent to do so.

Sharing Your Information

We do not sell, rent or trade your personal data. We may share it only with:

– Trusted service providers who help us run the website (for example our website host, email provider or analytics platform).
– Regulatory bodies or authorities where we are required to do so by law.

Any third party we share data with is required to keep it secure and to use it only for the purposes we specify.

Cookies and Analytics

Our website uses cookies to help it function correctly and to help us understand how visitors use it. These may include:

– Strictly necessary cookies required for the site to work.
– Analytics cookies (for example Google Analytics) that help us measure website performance.

You can control cookies through your browser settings and, where available, through our cookie consent banner. Blocking cookies may affect some parts of the website.

How Long We Keep Your Data

We keep your personal information only for as long as necessary to respond to your enquiry, comply with our legal obligations or resolve disputes. If you make an enquiry and no service relationship follows, we will normally delete or anonymise your information within 12 months.

Your Rights

Under UK data protection law you have the right to:

– Request access to the personal data we hold about you.
– Ask us to correct data that is inaccurate or incomplete.
– Ask us to delete your data, subject to any legal obligations.
– Ask us to restrict or object to how we process your data.
– Ask us to transfer your data to another provider.
– Withdraw your consent at any time where consent is the basis for processing.
– Complain to the Information Commissioner’s Office at ico.org.uk if you believe your data has been handled incorrectly.

To exercise any of these rights, please contact us at dowsecelec@gmail.com.

Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

Links to Other Websites

Our website may contain links to other websites. This privacy policy applies only to our website, so if you click through to another site we recommend you read that site’s own privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We recommend checking this page occasionally to stay informed of how we protect your information.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at:

DowSec Elec
74 New Court Way
Ormskirk
L39 2YT

Email: dowsecelec@gmail.com
Phone: 07730 281 615